Question and Answers for Tarkine Customers
Please refer to each shoe model for advice regarding sizing.
When will I receive my pair of Tarkines?
Very quickly, we have numerous partnerships with freight companies, ensuring a speedy delivery to anywhere in the world.
Will Tarkines be available in shops or just online?
Both. See our list of retail stockist here and our list of Health Professional stockists here.
If my Tarkines do not fit can I return them?
Yes. We offer risk free returns and exchanges. See here for more information.
takayna/Tarkine is Australia’s largest temperate rainforest. It is located in North-West Tasmania. It is under threat from logging and mining, and aim to help save this ancient, wonderful and wild place.
Who owns Tarkine the shoe company?
Tarkine is an Australian owned company. The main shareholders are Sam Burke and Ross Johnson, who both live in Fremantle, Western Australia. We have a small team made up of designers, shoe engineers, and various other industry veterans
We believe in running a transparent business and will always be open and honest about our supply chain.
Currently, it is close to impossible to make running shoes in Australia. The cost per pair would far too expensive for the majority of consumers. The technology, machinery, institutional knowledge, and workers; they simply do not exist within Australia. To bring manufacturing to Australian shores would mean the average price for a pair of shoes would increase by approximately 4-5 times current prices. Not many people wish to pay $1100 for a pair of shoes.
Tarkine’s materials are currently sourced from Asia, Australia (merino) and Europe and manufactured in Vietnam and China. All factories used are Fair Work certified. All recycled fabric comes with the correct certification.
We have an ambitious long-term plan of moving some production to Australia, utilising 3D printing technology.
If you have any further questions please message us at hello@tarkine.com