UNITED STATES
Free shipping for all orders over $130 USD. Orders under $130 will incur a flat rate of $15 USD.
USA customers are responsible for duties or import costs, if any, that may be incurred in the USA. Please note: that the Courier has the sole discretion to pay these costs where applicable without prior notification to the customer. The customer will be responsible for reimbursing the Courier any costs incurred.
EUROPE AND THE UK
Free shipping for all orders over €115 (£100). Orders under €115 (£100) will incur a flat rate of €15 (£13) . DHL is used and all orders receive tracking via email, text message, or both.
European or UK customers are responsible for duties or import costs, if any, that may be incurred. Please note: that the Courier has the sole discretion to pay these costs where applicable without prior notification to the customer. The customer will be responsible for reimbursing the Courier any costs incurred.
Other Countries
When possible, we offer free shipping for all shoe orders. For a handful of countries this is not possible, and the cost of postage is calculated at checkout.
Customers are responsible for duties or import costs, if any, that may be incurred. Please note: that the Courier has the sole discretion to pay these costs where applicable without prior notification to the customer. The customer will be responsible for reimbursing the Courier any costs incurred.
STANDARD SHIPPING WITHIN AUSTRALIA
2-10 Business Days
Free delivery on all Australian orders above or equal to $100. Orders under $100 will incur a flat rate of $10 for standard delivery. All deliveries are tracked and customers will receive email or text message updates.
EXPRESS SHIPPING WITHIN AUSTRALIA
1-3 Business Days
Free for orders over $100. $14.95 for orders under $100.
NEW ZEALAND SHIPPING
Free shipping for all orders over or equal to $200 NZD. Orders under $200 NZD will incur a flat rate of $20 AUD. DHL is used and all orders receive tracking via email, text message, or both
2-10 Business Days
New Zealand customers are responsible for duties or import costs, if any, that may be incurred in New Zealand. Please note: that the Courier has the sole discretion to pay these costs where applicable without prior notification to the customer. The customer will be responsible for reimbursing the Courier any costs incurred.
Important information about delivery times
This policy is only valid for online purchases of footwear, clothing and accessories via www.tarkine.com
All payments from this online store will appear on your credit card statement from The Tarkine Running Company Pty Ltd.
What if I am not home to accept the delivery?
Signature is required on delivery with most of our orders. Where possible, we suggest having your purchases delivered to a work address or a location with someone available to sign for the parcel. If no one is present when a delivery is made a card is left detailing where to collect your parcel or to arrange a redelivery.